What is it?
Our Promise.
We Stand Behind our Products
If any of our products suffer degradation in quality, shine, or appearance, we offer our customers a complete lifetime warranty that ensures worry- free product endurance so you can enjoy beautiful results every time.
This warranty includes a complimentary replacement or the free dispatch of a jewelry piece similar to the original price- as per your preference.
We are dedicated to ethical production ensuring that your jewelry not only looks stunning but also does good.
How it works.
Sometimes the shine and appearance of your jewelry can fade over time. In the very rare instance when our restoration process is ineffective, your jewelry is automatically eligible for our Lifetime Warranty.
How to Restore Your Awareness Avenue Jewelry
Our commitment to providing a superb customer experience and high-quality products is our number one priority.
We create durable and long-lasting jewelry and are accommodating if- for whatever reason, you've had a bad experience with one of our pieces.
Any questions?
FAQ About Our Lifetime Warranty
Common Questions
At Awareness Avenue, our lifetime warranty covers any defects in materials or craftsmanship, assuring you that your jewelry will stand the test of time. If you encounter any such issues, we will repair or replace your piece at no additional cost.
We offer a lifetime warranty because we profoundly value our customers. We understand that our jewelry is more than an accessory—it's a symbol of personal expression, growth, and connection.
We stand behind the quality of our products and want you to feel confident in your purchase, knowing we're committed to ensuring your cherished pieces last a lifetime.
While our warranty covers any craftsmanship or material defects, it does not cover loss or theft. We encourage you to safeguard your jewelry, as it embodies not only precious materials but also invaluable personal sentiments.
Yes, the warranty follows the piece. If you gift an Awareness Avenue piece, the recipient will be able to benefit from the lifetime warranty, ensuring they can enjoy their symbolic piece for years to come.